People First! That’s our motto at Customer Care. Our team is dedicated to providing you with an excellent experience. We’re here to answer your questions and resolve any problems you may have. We promise to persevere in finding a successful resolution. You are our focus. Resolving whatever issues that brought you to our Customer Care Center is our mission.
Need an answer right away? Check out our technical support videos or technical FAQs for the answer. You’ll also find product drivers and manuals just a click away. We also welcome you to contact via technical support or customer sales support links. We will make our best effort to respond within 48 hours.
For technical inquiries, including:
- product and system issues
- general warranty information
- hardware and software instruction
- repair diagnosis, scheduling and info
- help with bundled software
- installation or operation assistance
- part inquiries for warranty products (cables, adapters, etc)
Notice: Wacom’s Call Center will be closed Tuesday and Wednesday (4/22 and 4/23) and email responses will be delayed and handled in the order they are received.